Magazine & product returns
How often is credit issued for returned magazines?Credits are issued weekly on Fridays for magazine returns.
I purchased products through a distributor. Can I return them directly to Kalmbach?Products purchased from a distributor must be returned to the distributor from which the purchase was made according to that distributor's terms and policies.
How long should I display the magazines?We suggest that you display two issues of a given magazine, the current issue and one back issue. This way your customers can pick up the back issue they missed last month.
Where do I send the magazine returns and how long do I have to return the magazines?All returns must be sent to our corporate address only.
Attn: Magazine Returns Kalmbach Publishing
Co.21027 Crossroads Circle
P.O. Box 1612
Waukesha, WI 53187-1612
US and Canadian retailers may receive credit for unsold magazines for up to 6 months from the cover date, which includes the cover month. For example, the January issue is due back by the end of June as January counts as month one. See your packing slip or invoice for the return schedule. A credit memo will be issued for return magazines. To receive proper credit, complete a Magazine Return form and return only the top three inches of each magazine cover. To view an online Return Schedule and download a Magazine Return form,
click here.Unsold copies for dealers outside the US and Canada are non-returnable.
When can I return the annuals?KPC annuals: Art Jewelry, Bead Dreams, Chic and Easy, Classic Trains Annual, Explore the Universe, Great Model Railroads, Model Railroad Planning, Scale Auto Contest Guide and Great Scale Modeler are returnable up to one year from the cover date. Note: the "display until" date is for the newstands. You should keep the annuals for no more than 10 months.
Distributed annuals: Radio Control Buyer's Guide, RC Touring Cars and RCX: Getting Started in the hobby are all returnable up to six months from the cover date. These annuals should be displayed for at least 4 months.
To view an online Return Schedule and download a Magazine Return form,
click here.Can I return my unsold calendars?Calendars are purchased two ways, with or without the return privilege. Your discount on the calendars is 45% for the return privilege, 50% for non-returnable calendars. Unsold calendars if purchased with the return privilege must be returned by 3/1 of the calendar year. For example the 2004 calendars must be returned by 3/1/04 for credit.
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